Grand Riviera Princess Hotel Playa del Carmen, Playa del Carmen
About the Hotel
The Grand Riviera Princess is a 5-star hotel located in the sought-after Riviera Maya region of Mexico, known for its stunning beach access and tropical gardens. It’s designed to cater specifically to families, offering a wide range of services and amenities ensuring comfort and enjoyment for guests of all ages. This hotel provides an all-inclusive experience, with diverse gastronomy, leisure options, and a strategic location close to popular attractions like Playa del Carmen and Tulum.
Location
Situated adjacent to a stunning white sandy beach, the Grand Riviera Princess is approximately 10 minutes from downtown Playa del Carmen and 40.5 miles from Cancun. The hotel is well positioned for exploring local attractions, with options for shuttle services available for guest convenience. Nearby cultural landmarks such as Tulum’s archaeological site and entertainment attractions in Cancun ensure easy access to additional leisure activities.
Rooms
The hotel features 674 elegantly designed rooms, including options with direct pool access and family-friendly configurations. Rooms range from Deluxe Junior Suites with hot tubs to exclusive Platinum Suites with private terraces and sea views. The Family Club Deluxe Junior Suites are particularly suited for larger families, accommodating up to five guests while providing special amenities for children.
Eat & Drink
Guests can enjoy a variety of culinary experiences at the Grand Riviera Princess, with seven thematic restaurants ranging from Mexican to Asian cuisine. Buffet options complement the à la carte choices, offering international dishes to suit every palate. The hotel encourages reservations for specialty dining venues to enhance the guest experience.
Leisure & Business
The hotel offers extensive leisure and fitness facilities, including 15 pools and a 3229 ft² gym, alongside tennis courts and multipurpose sports areas. Children are catered for with a dedicated kids' club and pool areas, while the hotel provides event space for intimate gatherings and corporate meetings alike. All guests benefit from the all-inclusive package, which encompasses various recreational activities.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- Smoking allowed in designated areas
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Baggage storage
- Elevator
- Currency exchange
- ATM/Cash machine
- Hairdresser
Sports & Fitness
- Fitness center
- Wind surfing
- Diving
- Snorkeling
- Canoeing
- Tennis court
- Pool tables
- Darts
- Table tennis
- Archery
- Sports trainer
Guest Parking
- Dryer
Services
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Stores/Commercial services
- Welcome drink
Dining
- Restaurant
- Poolside snack bar
- Snack bar
- Special diet menus
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cribs
- Babysitting/Child services
- Board games
- Children's menu
- Children's play area
- Kids club
- Game room
Spa & Leisure
- Outdoor swimming pool
- Beach access
- Beach umbrellas
- Sun loungers
- Live entertainment
- Night club
- Garden area
- Leisure/ TV room
- Spa & wellness center
- Sauna
- Turkish bath
- Steam room
- Jacuzzi
- Pedicure
- Manicure
- Waxing
- Body scrub
- Facial
- Treatment room
- Body wraps
- Massage
- Make up services
Room features
- Free Wi-Fi in rooms
- Air conditioning
- Mini-bar
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Dryer
Media
- Flat-screen TV
- AM/FM alarm clock
Location
Reviews and Ratings
The hotel offers a comfortable stay with beautiful garden views for my younger kids, but the rooms were cleaned with dirty water. The service was exceptional, although they didn't understand one of our requests. The location is perfect, right by the Beach Club, but it didn't include the chill-out restaurant in the all-inclusive price. The dining experience was good, with a romantic view, but the drinks were unfortunate.
The hotel is ideally situated by the beach, offering a wonderful location for beach lovers, although entertainment options were somewhat lacking. The rooms are equipped with a lovely whirlpool bath, which was a nice touch, and the king-size bed provided great comfort. Service was exceptional, always receiving the best attention from the staff. The dining experience was a bit of a mixed bag with quantity overshadowing quality. Overall, a decent stay with a few ups and downs.
The hotel is perfectly situated by the beach, featuring rooms with cozy bunk beds and a nice touch of a whirlpool bath. Although there was a minor issue with understanding our request, the service was generally attentive and top-notch. The location offers easy access to the beach club and some great restaurants. However, the dining experience could use improvement, especially in terms of food quality.
I truly enjoyed my stay at this hotel. The room was kept spotless and cozy, the staff provided exceptional service, and the location by the beach was just perfect. The dining experience had its ups and downs, but overall, it was a great value for the money.
I had a wonderful stay at this hotel. The rooms were impeccably cleaned, the air conditioning worked perfectly, the minibar was stocked daily, and the huge bed with a blanket under the sheets made for a very comfortable rest. The location, nestled right by the Beach Club and the beach, was simply unbeatable. The service was exceptional, with staff who worked tirelessly to keep everything spotless and provided top-notch, friendly service. However, I found the dining experience to be a bit lacking in terms of quantity versus quality. Overall, a great value for money stay.
My stay at the hotel was a pleasant one. The rooms were clean and comfortable, and I particularly enjoyed the whirlpool bath as a nice touch. The air conditioning worked really well, keeping the room at a perfect temperature. The staff was friendly and provided great service; they were attentive and made sure everything was exceptionally clean throughout. The location being right by the beach was a definite highlight, offering easy access to the Beach Club. However, the dining experience left something to be desired in terms of quantity versus quality. Overall, a great value for the price paid.
I had a wonderful stay at this hotel. The rooms were spotlessly clean, the air conditioning worked perfectly, and the beds were comfy with the added touch of a blanket under the sheets. The service was exceptional, with staff working tirelessly to maintain cleanliness and provide top-notch service. The location is unbeatable, right by the Beach Club and conveniently close to the beach. The dining experience was satisfactory, especially with the home-made local products. The facilities were great, making my stay even more enjoyable.
The hotel is perfectly situated by the beach with a convenient location near the Beach Club. The rooms are cleaned with care, featuring a spacious king bed setup; however, the use of dirty water was a downside. The service, although mostly exceptional, lacked understanding when it came to specific requests. The dining experience offered simple dishes with a romantic view. The proximity to the beach is a major highlight, but being in a swampy area was a drawback.
My stay at the hotel was a mixed experience. The location was superb, right by the beach and with easy access to the Beach Club. The rooms were adequate with all necessary products provided, but unfortunately, it was impossible to book any of the restaurants on-site. The service, particularly at the pool, was outstanding, although there were some communication issues with other staff members. The dining options were limited, especially for drinks, but the view was romantic. Overall, a decent stay with some room for improvement.
The hotel is perfectly located right by the beach, offering convenience to various amenities. The rooms are kept extremely clean with comfy king size beds for a pleasant stay. The service is exceptional, with tirelessly friendly staff providing attentive service. However, some language barriers hindered communication at times. The dining experience offers typical Sicilian products, yet the quality may vary. The location by the beach is fantastic, but access to restaurants and transportation may be challenging. Overall, a mixed experience with notable highlights and challenges.
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